Using LiveHealth Online, Anthem Blue Cross Medi-Cal members can visit with a doctor, therapist, psychologist or psychiatrist through live video from a smartphone,tablet or computer.

When you can’t see your own doctor, use LiveHealth Online for non-emergency conditions like the flu, fevers, diabetes and pinkeye. Doctors can even send prescriptions directly to your pharmacy if needed.*

Learn how you can sign up: Anthem Blue Cross LiveHealth Online Flyer

1. Download the free LiveHealth Online mobile app or
   go to livehealthonline.com.
2. Choose Sign Up to create your
   LiveHealth Online Account.*
   *You must be 18 or older to have your own account. A
   parent or guardian can add a child dependent to their
   account during the registration process or once they’ve
   logged in.
3. Enter your profile information.
   Here are some tips to help you fill this part out:
   
   • Current location: Choose California.
   • Password: Don’t forget the password you create.
     You won’t be asked to confirm your password.
   • Service key: Leave blank.
   • Health plan: Select Anthem
     Blue Cross Medi-Cal.
   • Insurance ID: Enter the ID from your Anthem
     Blue Cross member ID card.
4. Tap Continue and you’re in!

Need help using LiveHealth Online? Call 1-888-LiveHealth (TTY 711).